Your data & client confidentiality
What RelkoAI stores, how it's protected, how AI interacts with your client information, and the choices you have over your data.
Quick answer
RelkoAI stores your account info and the content you add, kept private to your account. Sensitive fields like your AI key are encrypted. AI runs only when you choose it, sending relevant content to the provider you connected, not for training.
The information you keep includes details about your clients, so it's fair to ask exactly how RelkoAI handles it. This is the plain-language overview; the Privacy Policy is the authoritative source.
What RelkoAI stores
Your account information (name and email), the content you add (leads, contacts, deals, tasks, notes, activities, goals — including client details), basic usage data, and payment information (handled by a third-party provider; RelkoAI doesn't store full card details). Your workspace content is yours, kept to provide the service to you.
Your workspace is private, and protected
RelkoAI is built for the individual agent, so your leads, contacts, and deals aren't pooled or shared with other users. Sensitive fields such as your AI API key are encrypted. No system can promise perfect security, but your data is handled with appropriate care.
How AI interacts with your data
AI runs only when you trigger it — it isn't reading your database in the background. When you run a feature, only the relevant content is sent (which may include the lead, contact, or deal details you chose to act on), only to the provider whose key you connected, and it isn't used to train their models. If you'd prefer certain sensitive details never leave the app, don't run AI on those records — or don't connect AI at all.
The choices you have
You can access and update your information anytime, disconnect your AI key whenever you want, and request account deletion by contacting support (personal information is removed or anonymized within a reasonable period, except where retention is legally required).
Steps / Key takeaways
- Your workspace content is private to your account.
- AI runs only when you trigger it, sending only the relevant content to your provider.
- You can disconnect AI, and request account deletion, at any time.
Frequently asked questions
Does my client data go to the AI?
Only when you run an AI feature, and only the relevant content — which can include lead, contact, or deal details you chose to act on — sent to the provider you connected.
Is my content used to train AI models?
No. Your content isn't used to train the AI provider's models.
Need more help?
Sign in to contact support from your RelkoAI member workspace.