Support

How to open a support ticket

Signed-in members can open support tickets from the Support page.

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Quick answer

Go to Support, choose a category, describe what happened, optionally attach an image, and submit the ticket.

Support tickets help the RelkoAI team understand the issue in the context of your account.

Open the Support page

Sign in, go to Support, choose the category that best matches the issue, and describe what happened.

Add helpful context

If an image helps explain the issue, attach a PNG, JPG, or WebP screenshot. Do not include sensitive information unless support specifically asks for it.

Steps / Key takeaways

  • Support is available inside the signed-in workspace.
  • Choose the closest category.
  • Attach images only when they help explain the issue.

Frequently asked questions

Can guests open private support tickets?

No. Guests should sign in first so support can connect the request to the right account.

Can I upload PDFs?

No. Support attachments are limited to PNG, JPG, and WebP images.

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